Shipping and Returns

GUARANTEE

Every piece of Après Youth Jewellery is covered by a 1 year warranty on manufacturing defaults with receipt of a valid proof of purchase. If your piece requires repairing after this date please contact us and we will provide you with a quote.

If a piece arrives to you damaged this is classified as faulty and you must let us know within 20 days of receiving it. 

RETURNS 

Après Youth accepts returns or exchanges of the Products purchased from our e-shop within 20 days of the delivery confirmation date. Custom Orders or orders with engraving are final sales and cannot be returned. 
 
The Product must be returned in its original condition, unaltered, unused, undamaged and in the original packaging. All returns and exchanges are subject to a quality inspection before they are accepted. 
Any Product with signs of wear, damage, or alteration cannot be accepted. 
 
If you decide to return your order, please email studio@apresyouth.com with : Full Name, Phone Number, Order Number and Type of Return: Return for Exchange, Return for Refund, Return for Repair. 

 

RETURN FOR EXCHANGE  

To initiate an exchange, please email studio@apresyouth.com 
If an item is in stock, you may exchange your Product for another size, colour variant of the same model originally purchased or with a new style. If the new style is worth a greater value you will need to pay the difference, if the new style is a lower value then we will refund you the difference.

 

RETURN FOR REFUND  

To initiate a return for refund, please email studio@apresyouth.com. We offer refunds for 20 days from the date the jewellery is received. 

 

RETURN FOR REPAIR 

For repair/re plating enquiries, please email studio@apresyouth.com please indicate the required repair within the email and include photos. 
The repairs will be approved on a case-by-case basis and we reserve the right to decide whether the repair is covered under the warranty as a manufacturing defect warranty or not. Non-warranty repairs will be subject to a price estimate based on the damage or difficulty of the job, which will be submitted to you for acceptance before any repair. 

SHIPPING

For UK orders our last shipping day for Christmas deliveries is Wednesday 20th December. Orders must be received by 12pm on Wednesday 20th December to ensure delivery before Christmas.

We ship all our pieces using Royal Mail Special Delivery (next working day) for UK shipments and Royal Mail international Tracked & Signed for worldwide deliveries. 

Pieces being delivered within the UK should reach you in 1-3 working days from you placing the order. International shipments will take 10-17 working days depending on the destination.

Shipping rates within United Kingdom up to £7.00 GBP
Shipping rates for European Union £16.00 GBP
Shipping rates for the Rest of the World £17.50 GBP

All Shipping rates are inclusive of insurance and come with a tracking number. For international shipments where there are import duties to be paid these will be an additional cost and are not currently calculated at check out although we are working on this.